Terms of Service

These Terms of Service govern use of the Loosn website, its educational resources and free tools, and the Loosn mobile app. “Loosn,” “we,” and “us” refer to Open Prognosis, Inc., the company that operates Loosn.

Please read these terms before using the service. By using Loosn, you agree to follow them to the extent permitted by applicable law. If you use Loosn on behalf of an organization, you must have authority to act for it. Purchase-specific terms disclosed before checkout and applicable app-store terms also apply to a purchase.

The website introduces Loosn and provides guides, an exercise library, a glossary, printable resources, and movement tools. Personalized movement features described on the website are intended for the mobile app.

Download the app through the official store listing. Supported devices, available features, eligibility requirements, and prices are the ones presented in the app or store when you choose to use or purchase the service.

Examples, illustrative results, and starter timer settings do not promise a particular outcome or prescribe an exercise dose. Results vary with individual circumstances.

General educational information and automated guidance are not a medical diagnosis, emergency service, or substitute for advice from a qualified healthcare professional. Kai is an AI feature; using it does not by itself create a clinician–patient relationship.

Choose activities appropriate to your circumstances and follow advice from your own healthcare professional. Stop an activity if you feel unwell or uncomfortable. Seek professional help when you have concerns about symptoms or whether an activity is appropriate.

Do not use this website or app to request emergency care. Contact your local emergency services if you need urgent assistance.

Where the app requires an account, provide accurate information, keep your login details secure, and do not use another person’s account without permission. You must be legally able to use the service and enter into these terms. Any additional eligibility requirements disclosed during registration apply to the relevant feature.

• Use Loosn lawfully and respect the rights and privacy of others.
• Do not attempt to access accounts or systems without authorization, disrupt the service, or introduce malicious code.
• Do not misrepresent automated content as advice personally provided by a clinician.
• Use the tools within their stated limits. Browser timers can be affected by device sleep, background activity, and sound settings.

If you purchase a subscription in the app, review the price, billing period, trial terms, and renewal information shown by the store before confirming. This website does not take subscription payments.

A recurring subscription can renew unless canceled in accordance with the terms shown at purchase. A trial, if offered, may convert to a paid subscription. Follow the store’s cancellation instructions and the deadline shown for your purchase.

Uninstalling the app is not a request to cancel a subscription. Manage billing through the store account used to buy it. Refund requests and cancellations are separate actions; see our Refund Policy for the relevant links.

Loosn branding, designs, and original content belong to their respective rights holders. You may use the website resources and offered downloads for your own personal, noncommercial purposes. They do not grant permission to sell, republish, or use Loosn branding to imply endorsement.

You remain responsible for entries you create in a planner or checklist and for where you save or share them. Your entries remain yours. Using a planner or checklist does not transfer ownership of its contents to Loosn.

Read the Privacy Policy for information about the website’s handling of personal information and browser storage. Direct questions about mobile-app data to hello@loosn.com

App stores and other websites linked from Loosn operate under their own terms. Their services and availability are outside the control of this website.

We may update the website’s educational content and tools. Features can be interrupted or unavailable, and local browser data is not a backup service.

We may restrict access where reasonably necessary to address misuse, security risks, a breach of these terms, or a legal requirement. We will give notice and an opportunity to resolve an issue where appropriate, unless doing so would create a risk or be prohibited by law. Changes to a paid service remain subject to the purchase terms, store requirements, and applicable consumer rights.

Nothing in these terms is intended to exclude rights or remedies that cannot lawfully be excluded, including applicable consumer rights.

Loosn does not guarantee uninterrupted availability, error-free content, or a particular health outcome. These limitations do not exclude liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence where applicable. We do not require mandatory arbitration or waive your right to bring a claim in a court with jurisdiction under applicable law.

If you have a question or dispute, contact us so we can try to resolve it. We may update these terms when the service or legal requirements change. The date above identifies the current version; material changes will be communicated where required. Updates do not remove rights attached to an existing purchase.